Privacy policy

Privacy Policy

Last updated: July,19,2024

Introduction This Privacy Policy describes how Autism Lifestyle Brand (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Acceptance of Policy By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Please review it periodically.

How We Collect and Use Your Personal Information Over the past 12 months, we have collected personal information about you from various sources. The information collected and used varies based on your interactions with us.

Information We Collect Directly from You

  • Contact Details: Name, address, phone number, email.
  • Order Information: Name, billing and shipping address, payment confirmation, email, phone number.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, cart or wishlist additions.
  • Customer Support Information: Details you include in communications with us.

Information We Collect through Cookies We automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection information, IP address, and interactions with the Services.

Information We Obtain from Third Parties We may obtain information from third parties, including vendors and service providers, such as:

  • Companies supporting our Site and Services, like Shopify.
  • Payment processors for payment information to fulfill your orders.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage accounts, arrange shipping, facilitate returns/exchanges, and enable reviews.
  • Marketing and Advertising: To send promotional communications and tailor services and advertising.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding fraudulent or malicious activity.
  • Communicating with You: To provide customer support and improve our Services.

Cookies We use cookies to power and improve our Site and Services, run analytics, and tailor advertising. Most browsers accept cookies by default, but you can set your browser to remove or reject cookies. Blocking cookies may impact your user experience and the functionality of the Services.

How We Disclose Personal Information We may disclose your personal information to third parties under certain circumstances, including:

  • Vendors and Service Providers: For IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and Marketing Partners: Including Shopify, to provide services and advertise to you.
  • Affiliates: Within our corporate group to run a successful business.
  • Legal Obligations: To comply with legal obligations, enforce terms of service, or protect our rights.

User Generated Content If you submit content to any public area of the Services, it will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third-Party Websites and Links Our Site may link to third-party websites or platforms. Review their privacy and security policies as we are not responsible for their practices.

Children’s Data The Services are not intended for children. We do not knowingly collect personal information from children. If a child has provided us with their personal information, contact us to request deletion.

Security and Retention of Your Information We use reasonable security measures to protect your information. However, no security measures are perfect. We retain your personal information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access/Know: Request access to personal information we hold about you.
  • Right to Delete: Request deletion of personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Receive a copy of personal information and request its transfer.
  • Right to Opt Out: Opt out of the sale or sharing of personal information or targeted advertising.
  • Right to Limit Use of Sensitive Information: Limit use of sensitive personal information.
  • Right to Restrict Processing: Request restriction of processing personal information.
  • Withdrawal of Consent: Withdraw consent to process personal information.
  • Appeal: Appeal our decision if we decline your request.
  • Managing Communication Preferences: Opt out of promotional communications.

To exercise these rights, contact us using the details below. We will verify your identity before responding. We will not discriminate against you for exercising your rights.

International Users Your personal information may be transferred, stored, and processed outside your country. For transfers from Europe, we rely on recognized transfer mechanisms like Standard Contractual Clauses.

Contact Information For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at: